IT professional with strong customer service background
- Demonstrated ability to diagnose, troubleshoot, and resolve technical problems.
- Quick learner and self-starter with strong working knowledge of software, hardware, Networking devices, and operating systems.
- Able to work alone or with a team with strong problem-solving skills.
Technology Summary
- Hardware: Cisco 1700, 2600 Series Routers, Cisco 2900, 3700, 6500 Series Switches, Juniper ex2200 switches, ex4500, and 4550, HP DL series G6, G7, G8, and G9 servers.
- Dell, Lenovo, HP workstations and laptops. Wyse thin and thick clients.
- HP, Dell, and Brother printers. Polycom vvx series, Obihai 1000 series, and Yealink VOIP phones. Unifi AP and controllers.
- APC and TrippLite PDU and UPS systems and their snmp web cards.
- Platforms: Windows Server 2012 R2, Microsoft Azure, Windows XP, 7, 8,10, Deban based Linux, Ubuntu, Kali, Mint, Raspbian, Cisco IOS and Junos, VMware, ESXi, Vsphere, Jira
- Applications: MS Office 2007/2010/2016/Office 365, Five9, Zultys
- Networking: LAN/WAN, TCP/IP, VPN, DNS, DHCP, EIGRP, RIP, OSPF,BGP, VLAN, SNMP, subneting, wireless, layer 2 and layer 3 switching.
- Other: nmap, dirbuster, gobuster, john, hashcat, kismet, aircrack-ng, and some stenography
Active Certifications
CompTIA Security+ SY0-601 COMP001022211909
Expired Certifications
CompTIA Network+CompTIA Network+ COMP001020600661
Cisco CCNA CSCO12454462